Preview · working name, sample voices, prices are placeholders

An AI receptionist for law firms

An AI receptionist for law firms answers every call, takes down new enquiries with the details your lawyers need, books first consultations and sends messages to the right lawyer. Your fee earners stay focused on client work.

Incoming call · Hartley & Moss Solicitors 0:00
  1. Hartley & Moss, this is the firm’s AI assistant. How can I help?
  2. I’ve been dismissed and I think it was unfair. Can someone help?
  3. I’m sorry to hear that. When was your last day at work?
  4. Last Friday.
  5. Thank you. Our employment team offers a first 30-minute consultation. Thursday at 11:00 is free.
  6. That works. Priya Shah.
  7. Booked, Priya. I’ll email you what to bring, including your contract.
Done during the call
Consultation · employmentThursday · 11:00 · Priya Shah
Intake note: dismissed last Friday
Email with documents to bring sent
Example call, shown as text. Names are fictional.

The calls a law firm gets every day

Set up with your practice areas, fees and intake questions.

New enquiries

Asks your intake questions for each practice area and writes a clear note for the lawyer.

First consultations

Books the right lawyer for the matter and sends the client what to bring.

Existing clients

Takes messages for the lawyer handling the matter, with the caller’s number and reference.

Fees and process

Explains consultation fees, how you work and what happens next, from your own wording.

Practice areas

Tells callers which matters you take on and refers the rest the way you choose.

Out of hours

Evening and weekend enquiries are taken and waiting in your inbox in the morning.

An intake note your lawyers can use

Every new enquiry arrives as one short note, in the same order every time, with the recording and transcript attached.

  • Caller, contact details and how they found you
  • Practice area and a summary of the matter
  • Key dates and any deadlines mentioned
  • Other party, for your conflict check
  • What was booked or promised
New enquiry09:14
Caller
Priya Shah · referred by a friend
Area
Employment · possible unfair dismissal
Dates
Dismissed last Friday
Other party
Former employer, name in transcript
Booked
Consultation, Thursday 11:00

Law firm AI receptionist questions

What does an AI receptionist do for a law firm?

It answers calls, asks your intake questions for new enquiries, books first consultations with the right lawyer, takes messages for existing clients and explains your fees and process from your own wording.

Who gives legal advice?

Your lawyers. The AI receptionist takes the details, books the consultation and sends the lawyer a clear intake note.

How much does it cost for a law firm?

€0.15 per minute of calls with everything included. A firm with 1,500 minutes of calls a month pays €225.

Is client information kept confidential?

Calls, transcripts and recordings are stored in Europe, access is limited by role, and you set how long they are kept.

Can it book with a specific lawyer?

Yes. Connect each lawyer’s calendar and set which matters and consultation types each one takes.

Every new enquiry, taken down properly.

Start with 60 free minutes. No card needed.

Start free