An AI medical receptionist for clinics and practices
An AI medical receptionist answers every patient call, books and moves appointments, and takes prescription and test-result requests for the doctor. It follows your rules for urgent calls and tells callers with an emergency to ring 112.
Sign-up opens at launch. This is a preview.
- Parkside Medical Centre, this is the practice’s AI assistant. How can I help?
- I need a repeat of my blood pressure tablets.
- Of course. Can I have your name and date of birth?
- Jan Novak, 3 March 1961.
- Thank you, Jan. Which medicine is it, and which pharmacy do you use?
- Amlodipine, the pharmacy on Station Road.
- I’ve sent the request to Dr Weber. The prescription is usually ready within two working days.
The calls a medical practice gets every day
Your AI receptionist follows your practice rules on every one of them.
Appointments
Books, moves and cancels appointments with the right doctor and sends a confirmation text.
Repeat prescriptions
Takes the patient’s details, the medicine and the pharmacy, and puts the request on the doctor’s list.
Test results
Records the request and tells the patient how and when the practice will be in touch.
Urgent calls
Asks your questions, offers same-day slots where you allow it and tells callers with an emergency to ring 112.
Practice information
Opening hours, vaccinations, sick notes, home visits and how to register as a new patient.
Messages
Everything else goes to the right person with the caller’s number and a short summary.
Patient data stays in Europe
Health information needs extra care. Calls, transcripts and recordings are stored in Europe, and you decide how long they are kept.
- Data processing agreement for your practice
- Retention you set, from one day upwards
- Callers told at the start that they are speaking to an AI assistant
- Access for your staff by role
- Data stored
- Europe
- Recordings
- Keep 30 days
- Transcripts
- Keep 90 days
- AI notice
- In the greeting
- Access
- reception · doctors · admin
AI medical receptionist questions
What is an AI medical receptionist?
An AI medical receptionist answers calls to a clinic or practice in a natural voice. It books appointments, takes prescription and test-result requests, answers practice questions and passes urgent calls on according to the practice’s rules.
Who answers medical questions?
Your clinical team. The AI receptionist handles bookings, requests and practice information, sends medical questions to your team as a message and tells callers with an emergency to ring 112.
How much does an AI medical receptionist cost?
€0.15 per minute of calls with everything included. A practice with 1,500 minutes of calls a month pays €225.
Where is patient data stored?
Calls, transcripts and recordings are stored in Europe. You set how long they are kept and can sign a data processing agreement with us.
Can it book with a specific doctor?
Yes. Connect each doctor’s calendar and set which appointment types each doctor offers.
Every patient call, answered.
Start with 60 free minutes. No card needed.
Start freeSign-up opens at launch. This is a preview.