An AI receptionist for hotels, in every guest’s language
An AI receptionist for hotels answers every call in the caller’s language, day and night. It answers questions about rooms, prices and the area, takes room requests and sends them to your reception by email, so your front desk can look after the guests in the lobby.
Sign-up opens at launch. This is a preview.
- Hotel Aurora, guten Abend. Ich bin die KI-Assistentin des Hotels. Wie kann ich helfen?
- Haben Sie ein Doppelzimmer vom 14. bis 17. Mai?
- Ich nehme Ihre Anfrage gern auf. Mit Frühstück?
- Ja, und wenn möglich mit Balkon.
- Notiert. Auf welchen Namen und welche E-Mail-Adresse?
- Klaus Brandt, k.brandt@example.de.
- Danke, Herr Brandt. Die Rezeption schickt Ihnen morgen früh ein Angebot.
The calls a hotel gets, day and night
Set up with your rooms, rates, policies and the area around you.
Room requests
Dates, guests, room type and wishes, sent to reception as one clear email.
Questions before booking
Parking, pets, breakfast times, check-in, cancellation terms and how to get there.
Late arrivals
Takes the arrival time and passes it on, so the night team knows who is coming.
Restaurant and spa
Answers questions and takes table or treatment requests for your team.
Guests in every language
Answers in the caller’s language and writes to your reception in yours.
Groups and events
Takes the details of group and event enquiries for your sales team.
Answers in your guests’ languages
Tap a language to hear a greeting. Sample voices.
Hotel AI receptionist questions
What does an AI receptionist do for a hotel?
It answers calls in the guest’s language at any hour, answers questions about rooms, prices, policies and the area, and sends room requests, late arrivals and messages to your reception by email.
Which languages does it speak?
It answers in the caller’s language, including English, German, French, Dutch, Spanish, Italian, Polish, Swedish, Romanian and Bulgarian, and writes to your reception in your language.
How much does it cost for a hotel?
€0.15 per minute of calls with everything included. A hotel with 3,000 minutes of calls a month pays €450.
Can it check availability in my booking system?
It sends room requests to your reception by email out of the box. Tell us which booking system you use and we will show you how a connection would work.
Will guests know they are talking to AI?
Yes. Your receptionist introduces itself as the hotel’s AI assistant in the greeting, as EU rules require.
Every guest call, answered.
Start with 60 free minutes. No card needed.
Start freeSign-up opens at launch. This is a preview.