An AI answering service for the calls you can’t take
An AI answering service picks up your calls when you can’t: after hours, at lunch or when the line is busy. It answers questions, takes a detailed message and books appointments, then emails you everything straight away.
Sign-up opens at launch. This is a preview.
- Brook Plumbing, this is the AI assistant. The team is off for the evening, but I can help.
- There’s water coming through my kitchen ceiling.
- I’m sorry. Have you turned off the main water valve?
- Yes, just now. Can someone come?
- I’ll mark this urgent for the on-call plumber. What’s your address and the best number?
- 14 Mill Lane. This number’s fine.
- Thank you, Tom. Your message is with the plumber now. Expect a call back shortly.
Choose when it picks up
Your phone settings decide which calls reach it. Change them any time.
After hours
Evenings, weekends and holidays. Callers get an answer instead of a recording, and you start the morning with every message.
When you’re busy
If you don’t pick up within a few rings, or you’re already on a call, the call goes to your answering service.
Every call
It answers all calls first, deals with what it can and sends you only the messages that need you.
Every message, complete
Each message arrives in your inbox the moment the call ends, with everything you need to call back and sort it out.
- Who called and the number to ring back
- What they need, in a few lines
- How urgent it is
- What was already agreed or booked
- The recording and the full transcript
- Caller
- Tom Hale · +44 7700 900123
- Needs
- Water leaking through the kitchen ceiling. Main valve is off.
- Urgency
- Urgent
- Agreed
- On-call plumber to ring back tonight
- Attached
- recording.mp3 · transcript
AI answering service, a call centre service or voicemail
What happens to the calls you miss with each of them.
| Feature | AI answering service | Call centre service | Voicemail |
|---|---|---|---|
| Picks up at 3 am | Yes, first ring | If the plan covers nights | Records a message |
| Many calls at once | Yes | Depends on staff on shift | One at a time |
| Knows your business | Everything you taught it | A script | Nothing |
| Books appointments | During the call | On some plans | You call back later |
| How you pay | €0.15 per minute used | Monthly plan | Usually included |
An AI answering service for a small business
You only pay for the minutes it spends on your calls, so a quiet month costs little.
- No monthly plan and no setup fee
- Keep your number and forward the calls you choose
- 60 free minutes to try it on your own calls
- Set a spending limit and get an alert before you reach it
200 minutes of evening and weekend calls cost €30. Drag to see yours.
Live before tonight’s calls
Three short steps, no project.
Tell it about your business
Paste your website, or describe your services, hours and what counts as urgent.
Call it yourself
Leave a test message and check the email that arrives. Change anything you like.
Set your forwarding
After hours, when busy or all calls. From the next ring, nothing is missed.
AI answering service questions
What is an AI answering service?
An AI answering service answers your business calls when you or your team can’t. It talks with callers in a natural voice, answers common questions, takes detailed messages, books appointments and sends you each message as soon as the call ends.
How much does an AI answering service cost?
With Stemvo you pay €0.15 per minute of calls, with everything included and no monthly plan. A business that sends it 200 minutes of calls a month pays €30.
How is it different from an AI receptionist?
It is the same agent with a different job. An answering service covers the calls you can’t take and makes sure you get the message. An AI receptionist answers every call first and runs your phone like a front desk.
Can it answer only after hours?
Yes. Forward your calls only in the evenings and at weekends, or only when nobody picks up. You choose which calls reach it and can change it any time.
What happens with urgent calls?
You tell it what counts as urgent for your business. Urgent messages are marked at the top and emailed straight away, so the right person can call back.
Can I keep my phone number?
Yes. Your number stays the same. You forward calls to your answering service, or get a new local number in a few clicks.
Which languages does it speak?
It answers in your caller’s language, including English, German, French, Dutch, Spanish, Italian, Polish, Swedish, Romanian and Bulgarian.
Never miss the message again.
Start with 60 free minutes. No card needed.
Start freeSign-up opens at launch. This is a preview.